Technical Issues?

For technical support by phone, please call

Toll Free: 1.860.953.2900

International: 1.860.953.2900

Phone support is available Monday to Friday from 9am to 5pm EST.

How to Navigate the WOCN Continuing Education Center (CEC)

Frequently Asked Questions

Questions regarding educational content should be directed to WOCN National Office.

Q: I can't remember my Username or Password to login.
A: Click Login, this will direct you to login with your WOCN membership information. If you have forgotten your password, you'll have the option to reset your password here.

Q: How do I complete evaluations if I was a LIVE WEBCAST participant?

A: Log in to your account and click on the My Account link. Navigate to the webcast conference you attended and click on Evaluations. Complete the speaker evaluations for each session you participated in by clicking on the Take Evaluation link. After you have completed the speaker evaluations, complete the Overall Evaluation.

Q: How do I get my Live Webcast CE Certificate of Attendance?

A: Log in to your account and click on the CE Transcript link located in the My Account area. Your CE Certificate is available to view/print for four years after the date of the live webcast.

Q: Where can I access my CNE Transcript and certificates?
A: Log in, and then click on My Account. Then, click on "CNE Transcript"

Q: I am trying to download a PDF or MP3 file associated with a session, and the file will not start to download.

A: File downloads that do not start or prompt you to save the file to your computer indicate a connection failure or the content is being blocked by your local network. Some hospitals and other facilities block certain file types from being downloaded. To resolve this problem, please submit a support request by clicking on the support link located on and indicating the file you are attempting to download. Once the support staff has determined that the user's network is blocking the content, further action may be needed by contacting your network administrator.

Q: What are the minimum system requirements to engage with the CEC platform?


  • A modern web browser such as Mozilla Firefox, Apple Safari, Microsoft Edge and Google Chrome. Digitell supports and tests its Platform on all modern web-browser versions that are still supported by that company.
  • Broadband Internet connection
  • Additional Software: Users must have a PDF viewer installed to view PDF Documents

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